FAQ's

Here are some of the Frequently Asked Questions from our guests:

Reservation Confirmations, Deposit and Guarantee Policy
Your Red Mountain Spa vacation can be reserved with a deposit equal to two nights lodging plus taxes.  Your balance is due upon departure.  Visa MasterCard, American Express and Discover are accepted.  Your deposit is fully refundable if cancelled 30 days prior to arrival.  Within 30 days, 50% of your deposit will be held for one year for a future stay and 50% is non-refundable.    

What Should I Pack For My Trip?
Remember, casual and comfortable clothing is recommended. Please pack workout apparel, non-scuff sole aerobic shoes, a backpack or waist-pack for hands-free hiking, hiking boots-lightweight & non-leather, double layer socks or blister free socks for hiking, swimsuit, goggles, pool shoes, cover-up, padded bike shorts, pajamas, sunscreen, sun hat or visor and sunglasses. We will provide you with two water bottles, but suggest a hydration hiking pack such as CamelBak for hiking. Lightweight layers are best. Coat, hat & gloves are best for our mild winter weather. Golf club rental is available at our local courses, if you do not wish to transport your own. We suggest you leave your jewelry at home.

To assist you in preparing for your trip to Red Mountain Spa, click here to view an
ONLINE PACKING LIST.

Hotel Information
Telephone:  435.673.4905      Fax:  435.673.1363

If you need to be contacted during your stay, please have your family and friends use the above telephone number or fax.

Special Services
Our Concierge is available from 10am - 6pm daily by calling  435.652.5724.

Payments and Other Charges
Upon check-in guests are asked to place a credit card on file for incidentals.

Gratuity Options
The staff at Red Mountain is committed to making your experience wonderful and memorable. We do not impose an automatic service charge or gratuity for services rendered. Gratuities are, however, appreciated by each recipient. Gratuity guidelines are available at Guest Services. For convenience you may choose to add nightly gratuity through your reservation agent prior to arrival, or through Guest Services at check-in.

Facilities for Guests With Disabilities
We ask that hearing impaired guests alert us to their needs upon reservation.

Pet Policy
Red Mountain Spa has specific Deluxe rooms designated for our guests with pets.  A $50 fee per pet per week is applied.  Pets should be kenneled when left alone in guest rooms.   Pets are not allowed during activities, in our spa or in the dining facility.